Thank you for visiting our website (including our mobile device-ready version) and/or app. VisiBull APP, LLC, a Florida limited liability company (with its affiliates, “Candid8,” “we”, “our”, or “us”), strives to make our website and app useful tools and a rewarding experience for our customers by tailoring the content and services to your personal needs and interests. This way, the content of our website and app will be as relevant as possible for you, the customer. We hope that you find our website and/or app to be a useful part of your experience. In this regard, www.candid8.app is an online website and digital app which provide data and software management services and/or software automation services (“Services”).
This policy was implemented as of June 1, 2022 and applies to information collected on our website and app and those of our affiliates (together, “website and/or app”, “website or app”, or “website and app”) and covers the following areas:
- What personally identifiable information is collected by Candid8 or by any third party through our website and/or app;
- How Candid8 uses this information;
- With whom Candid8 may share this information;
- What choices are available to you as a user of our website and/or app with respect to collection, use and distribution of the information; and
- What types of security procedures are in place to protect the loss, misuse or alteration of information under our control.
- Information Collection and Use
Candid8 collects two different types of information through our website: anonymous information and personally identifiable information.
Anonymous Information. We collect and store anonymous, aggregate information (such as internet protocol (IP) addresses, browser types, search engines, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks) from all visitors to our website and/or app. You may search our website and/or app for Services and other information provided through our website and/or app without ever submitting your name, email address or any other personally identifiable information. The anonymous information that we do collect from your visit is never linked to any of your personally identifiable information until you voluntarily submit that personal information, in which case some otherwise anonymous information may be connected to your website and/or app activity and personal account. Otherwise, the anonymous information is only used in the aggregate to analyze trends, administer the website, diagnose any problems, track a visitor’s movement in the aggregate, and gather broad demographic information for aggregate use. We may provide this anonymous information in aggregate form to other parties or use it for our own insight or marketing purposes. Our ability to use this information is not restricted in any way.
We also use “cookies” and “image tags” to collect certain usage information from all customers and visitors to our website and/or app. A “cookie” is a small text file that a website or app can place on your computer’s hard drive or on your mobile device’s memory in order to collect information about your activities on our website and/or app. An “image tag,” also known as a clear GIF or web beacon, works together with cookies and is a small image file that may be located in various areas of our website and app. Most browsers automatically accept cookies, but you have the option to change your browser setting to decline them.
Accepting cookies in no way gives us access to your computer, mobile device, or any personal information about you, since cookies are not used to identify anonymous website or app visitors. Our cookies enable you to proceed smoothly through our website and/or app and know whether you’ve used it before, so as to eliminate some steps that apply to new visitors. Cookies also give us usage data like how often you visit, where you go on our website and/or app, and what you do while here.
Some browsers and devices have a “do not track” feature that lets you tell websites and/or apps that you do not want to have your online activities tracked. These features are not yet uniform, so we are not currently set up to respond to those signals.
Personally Identifiable Information. We require the submission of certain personally identifiable information when you use some Services available on our website, including, (1) educational information, (2) employment history, (3) financial information, to the extent permitted by law, (4) family details (dependents, ages, marriage, prior marriage), (5) Home address (current, past), home telephone, cell phone, (6) Social security status, (7) driver’s license, (8) race/gender, (9) personnel information, (10) banking information, and (11) other relevant financial information. For example, your use of your user name and password allows us to identify you in connection with our services. Our website and app uses a variety of contact forms and tracking phone numbers for visitors to request information, products, and services. We collect a visitor’s contact information (like his or her email address or phone number) and in some cases, demographic information (like his or her zip code). We use this information to get in touch with our prospective users about their requests, and to send them additional information about our products and services.
Any financial information we collect is used to check the qualifications of our prospective user and bill for and provide products and Services ordered. The collection, use and storage of your financial information for purchasing products and using services may be subject to additional privacy policies and if so, you will be notified of them at the time of any such collection, use or storage of your financial information as required by law.
Our online surveys may ask visitors for contact information (like an email address or phone number) which they may voluntarily provide. We also may run contests on our website and/or app in which we ask visitors for similar contact information in order to participate. We use contact information from our surveys and contests to send information about products and services to these participating visitors.
- Our Use Restrictions on Your Personally Identifiable Information
Candid8 does not sell, rent, or share personally identifiable information to or with any third party not affiliated with or owned by Candid8, except service providers who may assist us in such areas as our promotions, services and data storage or clients with whom you are providing services to through our Services. Candid8 will never give or sell your personally identifiable information to unaffiliated third parties to be used for the purposes of sending you unsolicited commercial offers, such as spam. We may, however, use your personal information to send you commercial offers in e-mails from Candid8 or its affiliated companies, which do not relate to the products or services you have ordered or registered for. You may altogether avoid or opt out of these marketing campaigns (see “Opting Out” below).
We do not sell, rent or share any information you share with us to or with any third party not affiliated with or owned by Candid8, except service providers who may assist us in providing the Services and other areas of our business such as data storage and/or or clients with whom you are providing services to through our Services.
Additionally, we may share your information for the following business and commercial purposes:
- for compliance purposes like payment processing, tax purposes, and identity verification.
- at your direction, including, without limitation, sharing with third-party sites or platforms, such as social networking sites, and public forums.
- Disclosure of Personal Information As Required By Law or Otherwise
We will disclose personal information when required by law, or if we have a good-faith belief that such action is necessary to (a) comply with a current judicial proceeding, a court order or legal process served on us or to comply with the request of a law enforcement agency, (b) protect and defend our rights, or (c) protect the rights, property, and other interests of our users or others.
Candid8 takes commercially reasonable precautions to protect your personally identifiable information. For example, we encrypt communications through our website and app with commercial strength encryption generally used by our industry. However, given the nature of the Internet, mobile devices, and the fact that network security measures are not perfect, we cannot guarantee the absolute security of your information.
There are potentially serious security issues with any computer or mobile device connected to the Internet without the appropriate protection, regardless of whether the connection is made through a wireless network, a cable modem, dial-up access, or otherwise. These security issues range from viruses, worms, and other programs that can damage the user’s computer to attacks on the computer by unauthorized or unwanted third parties (hackers). Some of the risks of compromised security include unprotected files on the computer or mobile device becoming exposed to third parties who may have criminal intent and malicious damage to a user’s computer, mobile device, or even a whole network, up to and including the destruction or deletion of files or the re-formatting of drives. It is recommended that any user connecting to the Internet via a wireless connection use Virtual Private Network system to protect their personal information, although even that may not protect from eavesdropping and other types of attacks. Note that security on the Internet is a rapidly changing landscape with new attacks springing up often. All users should also consult a security expert to determine whether there are any potential security holes in their computer’s configuration. The suggestions given herein are provided as a courtesy and do not replace specific personalized advice provided by your network administrators, company computer security personnel, or other security experts with whom you may be working.
If we are required to provide notice to you of a data security breach, the notice will be provided in electronic form.
- Your Consent and Notification of Changes
- Opting Out
If for any reason you would like to be removed from our customer list, simply send an email to [email protected] or mail to 1931 Cordova Rd, PMB 3142, Fort Lauderdale, FL 33316.
- California Privacy Rights
If you are a California resident, you may request that we provide to you:
- a list of the categories of personal information about you that Candid8 collects and has disclosed to third parties for the third parties' direct marketing purposes during the calendar year preceding your request;
- the names and addresses of such third parties;
- if the nature of the third parties' business cannot reasonably be determined from their names, examples of the products or services marketed, if known to Candid8, sufficient to give you a reasonable indication of the nature of the third parties' business; and
- delete any of your personal information, subject the exceptions permitted by law;
To submit your request, please email [email protected]
- Personal Data of EU, U.K. and Swiss Residents
Our website and app is controlled and operated from the United States, and is not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. We do not represent or warrant that the website or app or any part thereof is appropriate or available for use in any particular jurisdiction other than the United States. In choosing to access our website and/or app, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules and regulations. We may limit our website’s and/or app’s availability, in whole or in part, to any person, geographic area or jurisdiction we choose, at any time and in our sole discretion.
Nevertheless, for users who are located in the European Union, United Kingdom and Switzerland, all processing of such users’ personal data by us will be performed in accordance with privacy rights and regulations following the GDPR or UK DPA, as applicable.
Under the GDPR and/or DPA you have a number of important rights. In summary, those include rights to:
- Fair processing of information and transparency over how we use your use personal information;
- Require the correction of any mistake in the personal information that we hold about you;
- Require the erasure of personal information concerning you in certain situations;
- Receive the personal information concerning you that you have provided to us, in a structured, commonly used and machine-readable format and have the right to transmit that data to a third-party in certain situations;
- Object at any time to the processing of your personal information for direct marketing;
- Object to decisions being taken by automated means that produce legal effects concerning you or similarly significantly affect you;
- Object in certain other situations to our continued processing of your personal information; and
- Otherwise restrict our processing of your personal information in certain circumstances.
For further information on each of those rights, including the circumstances in which they apply, guidance is available from applicable data protection authorities. For example, the UK Information Commissioner’s Office (the “ICO”) has issued guidance on individuals’ rights under the GDPR: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/.
If you would like to exercise any of these rights, please:
- Email us at [email protected];
- Provide enough information to identify you (e.g., name, email address);
- Provide proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill); and
- Provide the information to which your request relates.
You have the right, at any time, to lodge a complaint about the processing activities of your personal information by us with the ICO, or other competent supervisory authority.
- Claims of Infringement
The Digital Millennium Copyright Act of 1998 (the “DMCA”) provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials hosted by Candid8 infringes upon your copyright, you (or your agent) may send us a notice requesting that the material be removed, or access to it blocked. The notice must include the following information as required by 17 USC.§ 512(c)(3)(A): (a) a physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed; (b) identification of the copyrighted work claimed to have been infringed (or if multiple copyrighted works located on the site and/or app are covered by a single notification, a representative list of such works); (c) identification of the material that is claimed to be infringing or the subject of infringing activity, and information reasonably sufficient to allow Candid8 to locate the material on the site and/or app; (d) the name, address, telephone number, and email address (if available) of the complaining party; (e) a statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (f) a statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed. If you believe in good faith that a notice of copyright infringement has been wrongly filed against you, the DMCA permits you to send Candid8 a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA (http://www.loc.gov/copyright/ for details). Notices and counter-notices with respect to the Site should sent by email to [email protected] or mail to 1931 Cordova Rd, PMB 3142, Fort Lauderdale, FL 33316.
We suggest that you consult your legal advisor before filing a notice or counter-notice. Also, be aware that there are penalties for false claims under the DMCA.